Supporten utmärker sig igen:
"The hacker managed to crack Nguyen’s password and even though Turner realised the situation right away, nothing could be done. He couldn’t contact Full Tilt’s support. Turner managed to chat with the hacker but it had no impact.
“I’m pissed, I’m a red pro and have no way of getting in touch with anyone at support while I watch all 30k (of my money for the record since I back her) that I have on her account pissed away”, Turner writes."
http://www.highstakesnews.com/2010/01/06/tracey-xtracey-nguyen-got-hacked-on-full-tilt-hacker-blew-off-30000/