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Postad

Hej

 

Jag har en fråga angående Cakepoker.

 

Jag gjorde ett uttag via Moneybookers för 10 dagar sedan, kan jag glömma pengarna eller hur lång tid ska det ta egentligen. Jag bytte till Comeon och där går det undan med uttag men det är ju under samma nätverk.. Förstår inte

 

 

Joeru

Postad
Thank you for your email. Please be informed that these delays have been caused by recent changes in our Cashier system (introducing a new deposit option, improving the credit card deposit success rate) which is still causing backlogging delays with certain transactions which have to be processed to or from a Poker account. We understand your feelings regarding the industry itself but we can assure you that we are processing withdrawals every day and you funds are secure with us.

We are doing out utmost to have this finally resolved in order to ensure that these cash outs will be processed again in the expected timely manner in the future.

Thank you for your continued patience in this matter and as soon as we have an update for you we will contact you asap.

Please let us know if we can be of further assistance.

Kind Regards,

Jack

Cake Poker Support

.

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