Jag ger upp. Jag har beslutat mig för att kontakta polisen i Kanada och polisanmäla pokerstars.com för bedrägeri. Jag passar på att varna alla pokerspelare för pokerstars.com - detta kan hända er också.
So, you will still not pay me? Then this must be a matter for police. What you are doing is criminal.
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> Date: Thu, 30 Oct 2008 12:38:46 -0400
> From: paymentservices@pokerstars.com
> To: olaande@hotmail.com
> Subject: RE: PokePokerStars Cashier Team - What happend?
>
> Hello Ola,
>
> Thank you for providing a copy of your statement, it is much appreciated.
>
> I am sorry to hear that you have not received your cashout for 44.48 EUR
> ($60.00) from 10/20/2008. In order to progress this investigation further
> could you please confirm to us your bank account details including your
> IBAN & BIC so we can estblish these funds have been transferred to the
> correct details?
>
> Please note that your bank statement only shows up to 10/23/2008,
> therefore, we would kindly ask that you please review your current bank
> statement and make sure that there is no credit under the
> descriptor "Irish Cheque Issue" in a period of at least 3-10 business
> days following the date of our processing.
>
> If you are unable to find this transaction, please email us again to
> initiate a trace on your payment. Please keep in mind that receiving
> banks may charge a fee of around EUR 25.00* for tracing a payment. By
> asking us to initiate a trace and regardless of the result of the
> inquiry, if a fee is applied, you agree to having this amount deducted
> from your PokerStars account balance once a response from the
> processor has been received.
>
> (*) This fee is an approximation only.
>
> As always, if you have any questions regarding this, or any other matter,
> please do not hesitate to contact us.
>
> Best Regards,
>
> RichieM
> PokerStars Payment Services
>
>
>
>
>
>
> ----- Original Message -----
> From: olaande@hotmail.com
> Sent: 2008/10/30 12:13:40
> To: support@pokerstars.com
> Subject: RE: PokePokerStars Cashier Team - What happend?
>
> >It is jpg format...
> >
> >> Date: Thu, 30 Oct 2008 11:47:40 -0400> From: support@pokerstars.com>
> To: olaande@hotmail.com> Subject: RE: PokePokerStars Cashier Team - What
> happend?> > Hello Ola,> > I am sorry, but we cannot open the attachment
> that you sent us. Please > resubmit it in a JPG format.> > Regards,> >
> Marlene> PokerStars Cashier Specialist> > Subject: RE: PokerStars Cashier
> Team - What happend?> > >Here is a copy.> > > >/Kah11> >> >> >> >> Date:
> Thu, 30 Oct 2008 10:23:46 -0400> From: support@pokerstars.com> > To:
> olaande@hotmail.com> Subject: RE: PokerStars Cashier Team - What > happend?
> > > Hello Ola,> > Thank you for your email. > > So that we may > look into
> this matter further, can you please provide a > scanned copy or > screen
> capture of the bank statement as far back as > October 20th to date?> > >
> Regards,> > Marlene> PokerStars Cashier Specialist> > Subject: RE: > What
> happend?> > >it has NOT been credited to my bank account - thats why > im
> sending all > this e-mails!> > > >Kah11> >> >> >> >> Date: Thu, 30 Oct >
> 2008 08:45:15 -0400> From: support@pokerstars.com> > To: >
> olaande@hotmail.com> Subject: RE: What happend?> > Hello Ola,> > Thank > >
> you for your e-mail.> > After reviewing your account concerning your $60,
> > > I'm glad to tell you that> the transaction has been completed on the >
> > 10/20/2008 at 11:48:43 AM and that> 44.48 EUR ($60.00) should have been
> > > credited on your bank account at this> date. Please double check you
> bank > > statement at this time and get back to us> if the money has not
> been > > credited on your bank account.> > Please feel free to contact us
> again if > > you've got any further queries.> > Merci d'avoir choisi
> PokerStars et > > bonne chance aux tables!> > Regards,> > Nicolas>
> PokerStars Support Team> > > > > > > > > > > > > > > ----- Original
> Message -----> From: > > olaande@hotmail.com> Sent: 2008/10/30 08:27:10>
> To: > > support@pokerstars.com> Subject: RE: What happend?> > >Where is my
> money?> > > >> >> Date: Tue, 28 Oct 2008 09:24:20 -0400> From: >
> support@pokerstars.com> > To:> olaande@hotmail.com> Subject: RE: What >
> happend?> > Hello Ola,> > > Thank you> for your email.> > Please note that
> > this is our policy and we > can not change> it.> > How can I make >
> purchases at PokerStars using Local > Bank Transfer?> >> The Local Bank >
> Transfer is fully integrated via the > PokerStars cashier>> screen. When >
> you click on "Cashier" and then on "Buy > Chips", you will see> an> option
> > to use Local Bank Transfer. Click on the > Local Bank Transfer> button>
> > and enter the amount you wish to deposit in > your local currency. You>
> > will be> then presented with instructions, which > will also be emailed
> > to> you.> > The instructions will include unique one-> time reference >
> number. You> must> include this unique one-time reference > number in the
> > instructions to> your> bank when you are sending your > payment to us.
> If > your transfer form> does not> have space for this > number, place it
> in > front of your name.> Omitting the> reference number > may result in >
> payment delay or loss.> > It is> also important that you > visit the >
> Cashier for each subsequent Local> Bank> Transfer that you wish > to make,
> > in order to get a new unique one-time>> reference number. Reusing > >
> reference numbers may result in a payment delay> or> loss.> > Please note:
> > > We do not allow cash deposits or bank transfers> made by> third-party
> > > deposits when you complete the transaction at your> bank. This is> due
> to > > anti-money laundering regulations. You may be charged> all banking
> and> > > administrative costs to return any such payment.> >> Currently
> the > deposit > limits are:> > * US $10 - minimum purchase> * US $1000> -
> > maximum amount > to purchase within 24 hours> * US $5,000 - maximum >
> amount> to purchase > within 7 days> * US $10,000 - maximum amount to >
> purchase within> 30 days> > > Please note that due to exchange rate >
> fluctuations you may send> an > amount> that is over or under the >
> permissible minimum/maximum deposit.> > Please take> exchange rate >
> fluctuations into consideration when you make > a> transfer in> your local
> > currency.> > The transfer may takeup to 4 > business> days to be
> credited > to your PokerStars> account. Once your > account is> credited,
> you will be > sent a confirmation> email.> > Please > note that you> have
> 2 weeks to > complete the transfer.> > We apologies for > any>
> inconvenience. > > > Regards,> > Gabriela> PokerStars Support Team> > > > -
> ----> Original > Message -----> From: olaande@hotmail.com> Sent: >
> 2008/10/28> 08:46:11> > To: support@pokerstars.com> Subject: RE: What >
> happend?> > >´....a> bank > wire transaction takes 2 or 3 days - not 18 >
> days. everybody> knows> > this.> >> >> Date: Mon, 27 Oct 2008 09:36:29 ->
> 0400> From:> > support@pokerstars.com> To:> olaande@hotmail.com> Subject:
> > RE: What> > happend?> > Hello Ola,> > Thank you> for contacting us. > >
> > After > reviewing> your account, I can confirm that your> Visa cashout >
> request> > from 10/17/2008> was successfully processed on our end> on >
> 10/20/2008. > Please> allow up to 10> business days for the funds to
> reach> > your > personal account. > > If the> money is not on your account
> by 3rd> > > November, please do contact us> again.> > > Kind Regards,> >
> Gosia>> > > PokerStars Support Team> > > ----- Original> Message ----->
> From:> > > olaande@hotmail.com> Sent: 2008/10/27 09:10:58> To:> > >
> cashier1@pokerstars.com>> Subject: What happend?> > >I was sending 60$ > >
> from> pokerstars to my bank> account 10 days ago - 3 to 5> days it was > >
> said, but> still no money has> arrived...> > > >why no answer to my > >
> previous e-mail?> (to swedish section)>> > > >Kah11> > > > >>> > >