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StenFrisk

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  1. Det spelar ingen roll om man tar ut 100$ eller 1000$ - du får inget ändå. (Därför att pokerstars är lögnaktiga, tjuvaktiga HOROR!!!)
  2. Spela inte på pokerstars. Ni blir bestulen på era pengar.
  3. Tolkar du mailen som att "fixar nog det åt dig"?? Jag gjorde mitt uttag den 17:e oktober och har inte sett röken av mina pengar!!
  4. Från: paymentservices@pokerstars.com Skickat: den 5 november 2008 13:52:52 Till: olaande@hotmail.com Hello Ola, Please be advised that the investigation may sometimes take 1-2 weeks due to banking policy and procedures. I can appreciate your frustration in this matter however I would kindly ask you for your continued patience while it is still investigated. As soon as there is an update on this, rest assured we will be in contact as soon as possible. In the meantime, please do not hesitate to contact us if you require any further assistance. Best Regards, MartinPokerStars Payment Services
  5. RE: ESP cashout issue‏ Från: paymentservices@pokerstars.com Skickat: den 31 oktober 2008 20:47:33 Till: olaande@hotmail.com Hello Ola, Once again please accept our apologies for delay in receiving a response. Unfortunately our processors are doing their best to try to investigate this matter further in a timely fashion. At times it takes a little longer for processor to do a bank trace, we thank you for your continuing patience. As soon as we receive a response we will notify you. If we can be of any further assistance, please don't hesitate to contactus. Best Regards, David SPokerStars Payment Services
  6. StenFrisk

    Varning!

    Har blivit bestulen på 60$ av pokerstars. Gjorde "utbetalning" för 2 veckor sedan...
  7. Otroligt bra att du efter lite mer än 2 veckor kunde få dina penagar... Grattis!!! Pokerstars is stealing!
  8. 2 veckor sedan, ja. Pokerstars säger att de har skickat pengarna. Ber mig skicka kontoutdrag, ber mig skick IBAN för Ican banker, kontoutdrag igen, IBAN igen; IBAN igen.... Jag har satsat pengar och sedan vunnit pengar. När jag sedan inte får mina pengar spelar det inegn roll om det är en dollar eller en miljon dollar. Pokerstars har lurat mig. Pokerstars har stulit och bedragit mig. Om du spelar på pokerstars borde du tacka mig för att polisanmäla dem.
  9. Skitbra... Dumma mig som skickade (försökte!) till mitt bankkonto (som man gör på alla andra sajter...)
  10. 60 jävla dollar det handlar om. Hatar pokerstars så jävla mycket.
  11. Jag ger upp. Jag har beslutat mig för att kontakta polisen i Kanada och polisanmäla pokerstars.com för bedrägeri. Jag passar på att varna alla pokerspelare för pokerstars.com - detta kan hända er också. So, you will still not pay me? Then this must be a matter for police. What you are doing is criminal. -------------------------------------------------------------------------------- > Date: Thu, 30 Oct 2008 12:38:46 -0400 > From: paymentservices@pokerstars.com > To: olaande@hotmail.com > Subject: RE: PokePokerStars Cashier Team - What happend? > > Hello Ola, > > Thank you for providing a copy of your statement, it is much appreciated. > > I am sorry to hear that you have not received your cashout for 44.48 EUR > ($60.00) from 10/20/2008. In order to progress this investigation further > could you please confirm to us your bank account details including your > IBAN & BIC so we can estblish these funds have been transferred to the > correct details? > > Please note that your bank statement only shows up to 10/23/2008, > therefore, we would kindly ask that you please review your current bank > statement and make sure that there is no credit under the > descriptor "Irish Cheque Issue" in a period of at least 3-10 business > days following the date of our processing. > > If you are unable to find this transaction, please email us again to > initiate a trace on your payment. Please keep in mind that receiving > banks may charge a fee of around EUR 25.00* for tracing a payment. By > asking us to initiate a trace and regardless of the result of the > inquiry, if a fee is applied, you agree to having this amount deducted > from your PokerStars account balance once a response from the > processor has been received. > > (*) This fee is an approximation only. > > As always, if you have any questions regarding this, or any other matter, > please do not hesitate to contact us. > > Best Regards, > > RichieM > PokerStars Payment Services > > > > > > > ----- Original Message ----- > From: olaande@hotmail.com > Sent: 2008/10/30 12:13:40 > To: support@pokerstars.com > Subject: RE: PokePokerStars Cashier Team - What happend? > > >It is jpg format... > > > >> Date: Thu, 30 Oct 2008 11:47:40 -0400> From: support@pokerstars.com> > To: olaande@hotmail.com> Subject: RE: PokePokerStars Cashier Team - What > happend?> > Hello Ola,> > I am sorry, but we cannot open the attachment > that you sent us. Please > resubmit it in a JPG format.> > Regards,> > > Marlene> PokerStars Cashier Specialist> > Subject: RE: PokerStars Cashier > Team - What happend?> > >Here is a copy.> > > >/Kah11> >> >> >> >> Date: > Thu, 30 Oct 2008 10:23:46 -0400> From: support@pokerstars.com> > To: > olaande@hotmail.com> Subject: RE: PokerStars Cashier Team - What > happend? > > > Hello Ola,> > Thank you for your email. > > So that we may > look into > this matter further, can you please provide a > scanned copy or > screen > capture of the bank statement as far back as > October 20th to date?> > > > Regards,> > Marlene> PokerStars Cashier Specialist> > Subject: RE: > What > happend?> > >it has NOT been credited to my bank account - thats why > im > sending all > this e-mails!> > > >Kah11> >> >> >> >> Date: Thu, 30 Oct > > 2008 08:45:15 -0400> From: support@pokerstars.com> > To: > > olaande@hotmail.com> Subject: RE: What happend?> > Hello Ola,> > Thank > > > you for your e-mail.> > After reviewing your account concerning your $60, > > > I'm glad to tell you that> the transaction has been completed on the > > > 10/20/2008 at 11:48:43 AM and that> 44.48 EUR ($60.00) should have been > > > credited on your bank account at this> date. Please double check you > bank > > statement at this time and get back to us> if the money has not > been > > credited on your bank account.> > Please feel free to contact us > again if > > you've got any further queries.> > Merci d'avoir choisi > PokerStars et > > bonne chance aux tables!> > Regards,> > Nicolas> > PokerStars Support Team> > > > > > > > > > > > > > > ----- Original > Message -----> From: > > olaande@hotmail.com> Sent: 2008/10/30 08:27:10> > To: > > support@pokerstars.com> Subject: RE: What happend?> > >Where is my > money?> > > >> >> Date: Tue, 28 Oct 2008 09:24:20 -0400> From: > > support@pokerstars.com> > To:> olaande@hotmail.com> Subject: RE: What > > happend?> > Hello Ola,> > > Thank you> for your email.> > Please note that > > this is our policy and we > can not change> it.> > How can I make > > purchases at PokerStars using Local > Bank Transfer?> >> The Local Bank > > Transfer is fully integrated via the > PokerStars cashier>> screen. When > > you click on "Cashier" and then on "Buy > Chips", you will see> an> option > > to use Local Bank Transfer. Click on the > Local Bank Transfer> button> > > and enter the amount you wish to deposit in > your local currency. You> > > will be> then presented with instructions, which > will also be emailed > > to> you.> > The instructions will include unique one-> time reference > > number. You> must> include this unique one-time reference > number in the > > instructions to> your> bank when you are sending your > payment to us. > If > your transfer form> does not> have space for this > number, place it > in > front of your name.> Omitting the> reference number > may result in > > payment delay or loss.> > It is> also important that you > visit the > > Cashier for each subsequent Local> Bank> Transfer that you wish > to make, > > in order to get a new unique one-time>> reference number. Reusing > > > reference numbers may result in a payment delay> or> loss.> > Please note: > > > We do not allow cash deposits or bank transfers> made by> third-party > > > deposits when you complete the transaction at your> bank. This is> due > to > > anti-money laundering regulations. You may be charged> all banking > and> > > administrative costs to return any such payment.> >> Currently > the > deposit > limits are:> > * US $10 - minimum purchase> * US $1000> - > > maximum amount > to purchase within 24 hours> * US $5,000 - maximum > > amount> to purchase > within 7 days> * US $10,000 - maximum amount to > > purchase within> 30 days> > > Please note that due to exchange rate > > fluctuations you may send> an > amount> that is over or under the > > permissible minimum/maximum deposit.> > Please take> exchange rate > > fluctuations into consideration when you make > a> transfer in> your local > > currency.> > The transfer may takeup to 4 > business> days to be > credited > to your PokerStars> account. Once your > account is> credited, > you will be > sent a confirmation> email.> > Please > note that you> have > 2 weeks to > complete the transfer.> > We apologies for > any> > inconvenience. > > > Regards,> > Gabriela> PokerStars Support Team> > > > - > ----> Original > Message -----> From: olaande@hotmail.com> Sent: > > 2008/10/28> 08:46:11> > To: support@pokerstars.com> Subject: RE: What > > happend?> > >´....a> bank > wire transaction takes 2 or 3 days - not 18 > > days. everybody> knows> > this.> >> >> Date: Mon, 27 Oct 2008 09:36:29 -> > 0400> From:> > support@pokerstars.com> To:> olaande@hotmail.com> Subject: > > RE: What> > happend?> > Hello Ola,> > Thank you> for contacting us. > > > > After > reviewing> your account, I can confirm that your> Visa cashout > > request> > from 10/17/2008> was successfully processed on our end> on > > 10/20/2008. > Please> allow up to 10> business days for the funds to > reach> > your > personal account. > > If the> money is not on your account > by 3rd> > > November, please do contact us> again.> > > Kind Regards,> > > Gosia>> > > PokerStars Support Team> > > ----- Original> Message -----> > From:> > > olaande@hotmail.com> Sent: 2008/10/27 09:10:58> To:> > > > cashier1@pokerstars.com>> Subject: What happend?> > >I was sending 60$ > > > from> pokerstars to my bank> account 10 days ago - 3 to 5> days it was > > > said, but> still no money has> arrived...> > > >why no answer to my > > > previous e-mail?> (to swedish section)>> > > >Kah11> > > > >>> > >
  12. Oj, ska ni börja betala ut vinster!? Mycket generöst. Det har inte börjat gälla ännu dock. Jag är inne på dag 13 nu, och pokerstars tycker inte att det är något konstigt... "Ny metod som endast tar 3-5 dagar" dvs en vanlig bank transaktion som funnits i 100 år redan, hur svårt kan det vara?? /Kah11 på pokerstars
  13. Jag väntar på en banktransfer nu. Har väntat sedan den 17:e - pokerstars ber mig vänta 5 - 7 dagar till. Tog ut med check från pokerstars innan - 3 veckor tog det. Då fanns i princip inga andra möjligheter.
  14. Detta är tråden som varnar för pokerstars.
  15. Ser här att andra börjat undrar var pengarna är efter ca: 7-8 dagar. Jag har väntat på en banköverföring i 12 dagar nu. Från pokerstars säger de - "vänta 5-6 dagar till och se..." suck... En banköverföring tar 2-3 dagar, alla vet detta. Pokerstars är bra - tills man vill ta ut pengar, då är det slut på det roliga... själv tänker jag nu hålla mig till bolag med normala utbetalningsförfarande (det vill säga alla andra bolag än pokerstars!)
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