Hi,
The money has been taken from your account because of bonus misuse.
Unfortunately 24hNetwork configured the deposit bonus you have been using
the wrong way. This configuration made it possible for the deposit bonus
to
be used as a reload bonus which could be used several times.
You have used the deposit bonus as a reload bonus more than twice. Of
course, the purpose of the deposit bonus was that it would be used only
once.
The paragraph stated below are from the general Terms and Conditions you
agreed to when you opened your account. Referring to the paragraph, we
have withdrawn the paid out amount the reload bonus incorrectly gave you.
Terms and Conditions, Bonus Rules:
5. Bestpoker reserves the right to cancel or withdraw a promotional offer
as
well as changing the criteria for taking part of the offer at any time
regardless
of any information given in conjunction with the offer. Bestpoker reserves
the
right to close any account that is suspected to be involved in bonus abuse
and confiscate funds in such accounts.
Best regards,
Customer Support Service
Bespoker