Blir så trött:mailade supproten om någon orkar läsa..
Hi! i have sent several mail to worldcupmania@martinspoker.com but have not got any reply so that is why i mail to this adress. In the mail you sent about the promotion it was said that the vip points you betted should be drawn from the account on the 1 of june. My points is still in the cashier i have not got any cofirmation about my bet or anything. Can you at least answer my mail? Hope that everything is ok.
Hi,
Thank you for contacting support.
Your email has been forwarded to a person responsible. You will be contaced
as soon as possible!
Best regards,
Martins Poker
Hi! how long will itake for the responsbile person to get the mail from you or
answer it?i have two friends who got exactly the same answer from you
over 1,5 weeks ago and no one have heard anything yet. This
worldcupmania promotion starts to feel a bit strange but i hope that
martinspoker will keep it's promises.
Hi,
The person responsible is working very hard to get to your question.
Your
patience is greatly appreciated.
If you have any more questions now or in the future, please do not
hesitate
to contact us again.
Hi again! I have now talked with over 20 different players who all have
mailed the support and no one have got an answer from the "responsible
person", so even if he migth work hard he cant have answered that many
questions. This is not a proper way to treat your customers. The vip
points should have been drawn from the account for 5 days ago and no one
have got any reason or explanation for why they not have been drawn. So
i hope that you at least can answer me who the responsible person is,
and how to contact him via email, phone etc.
You can contact the people in charge of the World Cup Mania promotion
via
email: worldcupmania@martinspoker.com
If you have any more questions now or in the future, please do not
hesitate
to contact us again.
Ok, but now you just brougth me back to square one again,the reason for
why i mailed the support was that the worldcupmania@martinspoker did not
reply. I want a phone number and the name of the resonsible persons if
that is possbisle, to sort out this mess. Thanks for fast reply anyway.
Hi,
Unfortunately we can not provide such information.
Should you require any further assistance please don't hesitate to contact us
again.