Fick ett mail med det innehållet.
All cash outs must first be "approved" by our internal review team (to ensure
fairness) before they are processed by our redeems department, this is why the
current status of your request reads: "Pending Approval" the review normally
takes 24-48 hours. However, this process is faster for players who have
completed and returned the Preferred Player Application with supporting
documents (available from the Banking options or
http://www.pay-pro.com/preferred_member.html).
Måste man fylla i allt på den sidan eller tar det bara lite längre tid om man skippar det ?