runnerrunner

Hey, i'm writing this in english as I'm norwegian so it might be more easy. Sorry to hear about this but sad to say that this doesn't suprise me from Martinspoker. I played their 50k freeroll in September and came in 6th place and won a soccer trip to London to see Chelsea vs Aston Villa, or so I tought. Then after a couple a days I get an email saying I didn't play the right freeroll torunement and have to forfeit the prize (there was one freeroll for new customers and one for exsisting). When I proved that I infact played the right one they turned around and said I didnt play enough vip points to qualify (you had to play 750 vip points in 15 days leading up to the tournement and then buy-in for 750 points). They claimed I had only played 650 points even tough I had exacty 2 points in my account when I deposited money there, played the vip points and bought into the freeroll for 750 points while still having a few points left. So anyway they didn't care, the regular customer support guy (who didnt have a clue) sent my case over to the guy who responded here in this thread (Claus Nielsen) who sent me an email saying he would look into it and I never heard back from him again (even after sending him a couple of more emails, great customer support too). The value of my prize was nothing like yours and I'm just glad I didnt finish higher in the freeroll (first place was WPT Championchip package, 2-3 was EPT packages) but it goes to show that your taking a risk when playing tournements with advertised prizes at Martinspoker and I will certeinly never play there (or at their sister site Sensepoker) again and neither will my friends.