Du kan skriva på svenska men dessa support mejl tar lite längre tid att besvara än engelska då bara ett par i supporten klarar svenska.
Men behöver det väl inte stå så mkt i mailet, typ:
Hello.
I have recently lost my password to my poker account. I did use your "forgot password" feature but it seems that it isn't working properly since I never recieved any email with the password.
I would appreciate if you could help me resolve this issue as soon as possible. My account name is "acc_name"
Best regards,
"Name here"