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You are now chatting with Carmen Lancaster (Support Department) Carmen Lancaster: support how may i help you? tove: hi carmen Carmen Lancaster: hello!!! Tove tove: it sais on your website that everyone gets 25 step tournements euros when they sign up tove: but i havnt recived mine Carmen Lancaster: that was until yesterday Carmen Lancaster: now we have a new promotion Carmen Lancaster: As of January 21 12:00am CET t6poker.com has a new promotion for all new registers; All new registers who make a deposit of 25€ or more will receive 25€ when there deposit post’s tove: but it sais on your website when i registered tove: "no bluff, 25 euros blah blah blah no deposit needed" Carmen Lancaster: we are aware and we ask for apologies for that Carmen Lancaster: our marketing manager is working on that now Carmen Lancaster: to change it Carmen Lancaster: he was supposed to yesterday tove: that wont help me now though will it? tove: i signed up now just because i wanted to try the software tove: and i was promised from your website 25 free euros tove: thats false advertisment ?!? tove: hello Carmen Lancaster: tove Carmen Lancaster: our marketing manager was supposed to change that tove: i understand.. but that doesnt help me tove: i signed up now tove: and it said 25 for free tove: so then you should give me 25 for free Carmen Lancaster: we are sorry about that tove: i think its REALLY rude Carmen Lancaster: i am not allowed to tove: i dont care what you are allowed to tove: ket me talk to someone who is allowed to give me the money i was promised then tove: you cant go arround promesing stuff tove: give me 25 euros tove: change your website tove: and everyone is happy tove: its gonn a be quite stupid of you to lose a customer over 25 euros........... Carmen Lancaster: i am the one in charge right now Carmen Lancaster: its the sytem tove: ehhhh Carmen Lancaster: it will not give tournament euros anymore tove: i understand tove: but when you promise something tove: you have to follow it Carmen Lancaster: when you make a deosit you can get the bonus' tove: tell me a good reason why i should trust you tove: i deposit Carmen Lancaster: i will tell upper managmetn tove: and you take even more money ? Carmen Lancaster: if you like you can send an email tove: no Carmen Lancaster: stating this Carmen Lancaster: issue tove: no i will not do any work to get my money tove: it clearly says on your website tove: NO BLUFF 25 for free tove: no deposit needed Carmen Lancaster: we know and we are trying to fix it right now tove: why should i give u guys money when i are cheating me? tove: when you are cheating me Carmen Lancaster: we are aware of the situation Carmen Lancaster: and they are working on it tove: i understand tove: but that doesnt help me tove: i signed up to get 25 free euros Carmen Lancaster: what is your username? tove: its not my problem your late on your website tove: ttveita tove: username is xxxxxxxxxxx Carmen Lancaster: tove i tried and the system wont let me Carmen Lancaster: if you like you can send Carmen Lancaster: an email Carmen Lancaster: with this chat tove: if you are in charge tove: ofcourse you can send me money Carmen Lancaster: subject eduardo Carmen Lancaster: i am tove: im gonna tell you what i will do with this chat tove: i will send it to my friend Carmen Lancaster: but i do not handle the decisions of the higher bosse tove: who is a highly respected player tove: he plays EPT WSOP and stuff Carmen Lancaster: okay sir tove: i will ask him to put this on the forums tove: this is bullshit Carmen Lancaster: sorry you feel that way tove: you are liars and cheaters tove: and your site is just a big scam tove: false advertisment tove: horrible support Carmen Lancaster: sorry you feel that way tove: dont lie tove: you dont care tove: you know what you just did? Carmen Lancaster: i do Carmen Lancaster: theres nothing i can do tove: you made yourself a enemy to T6 tove: im gonna do whatever i can to stop you guys from cheating people tove: im gonna send this to the poker magazines tove: 2+2 forum tove: norwegian wsop forum tove: your gonna lose alot of costimers tove: over stupid 25 euros tove: hahahahahahha Carmen Lancaster: is there anything else i can do for you? tove: and by the way tove: if you cant send me tournement eurous tove: send me real money then tove: give me 25 real money and everyone is happy tove: tove: tove: tove: tove: tove: tove: tove: tove: hellllllllllooooooo? Carmen Lancaster: i am here tove: it still says on your website that everyone will recive 25 free without deposit. Carmen Lancaster: i can't give you money tove tove: of course you can Carmen Lancaster: http://www.t6poker.com/tournaments-rules.php tove: what if something was wrong with the software Carmen Lancaster: number 17 tove: last chance Carmen Lancaster: wrong chat tove: give me 25 tove: in 2 minutes Carmen Lancaster: http://www.t6poker.com/termsofservice.php Carmen Lancaster: number 17 tove: or i will do everything ican to cause problems for t6 Carmen Lancaster: we do not take threats tove: its not a threat Carmen Lancaster: that is missuse of the chat forum tove: but you have just stolen 25 from me tove: and thats a crime tove: and im gonna tell every pokerplayer out there tove: about it tove: stealing, ilegal advertisment tove: i could take you to the court Carmen Lancaster: i understand your point Carmen Lancaster: but i can not do anything about this isssue tove: sorry carmen.. but it doesnt help me if you understand my point tove: GIVE ME MY FUCKING MONEY. Carmen Lancaster: the boss requested this change tove: so your boss told you to steal money from the players? Carmen Lancaster: no unappropriate language 1st warning Carmen Lancaster: and last Carmen Lancaster: we did steal Carmen Lancaster: hwe did not steal tove: yes you did tove: and that has been t6's plan all the way hasnt it? tove: to steal money from the pokerplayers tove: its just a big scam Carmen Lancaster: that was a typo tove: ive red about it in the forums Carmen Lancaster: how can we steal something you don't have Carmen Lancaster: we don't offer that anymore tove: yes you do tove: and it says on your website tove: so whatever it says on your website doesnt matter? tove: what about your 200% starting bonus tove: is that true? Carmen Lancaster: that is correct Carmen Lancaster: yes tove: so the players have to guessing whats correct and whats not correct on your website? Carmen Lancaster: i can not argue Carmen Lancaster: will not Carmen Lancaster: it is not ethical tove: there you said it tove: its not ethical to lie Carmen Lancaster: please send an email tove: "no bluff no deposit" tove: hahahhaha Carmen Lancaster: to see what we can do for you tove: but you said earlier that you couldnt do anything tove: whats gonna change tomorrow Carmen Lancaster: i can forward it to higher mangement to see what they can do for you tove: isnt quite stupid that the person in charge in a poker support cant transfer money? Carmen Lancaster: i am just a team lead tove: your not the one in charge right now+ Carmen Lancaster: they will be in the office later tove: you have to agree with me how stupid this is? Carmen Lancaster: i tottaly understand Carmen Lancaster: yyour point Carmen Lancaster: i wish i could do something for you Carmen Lancaster: but i cabn't tove: carmen tove: both you and me know that you can do something about it if you want to Carmen Lancaster: the is only one person who =o has access to put funds in tove: so if one of the highrollers have a problem tove: lets say tonyg tove: and that guy is not working Carmen Lancaster: i can't tove: then you cant help him tove: and your trying to be one of the biggest out there Carmen Lancaster: sir please send an email tove: and only one guy can handle funds? tove: ROFL Carmen Lancaster: yes Carmen Lancaster: can you imagen if all the agents were allowed tove: i havnt said anything about all the agents tove: but ATLEAST 1 person working tove: should be able to tove: lol Carmen Lancaster: he will be in shortly tove: how long? Carmen Lancaster: that is why i ask of you to send an email tove: no i wont send a mail tove: youre the one who promised me money tove: on the website tove: i will not do any "work" to get my money tove: your the one working in support tove: your getting paid sitting there, im losing money sitting here tove: you should be sending mail a girlfriend of mine plays poker for fun, Freerolls micro micro micro limits. and had this conversation with the support. Shes a student, so this 25 euros meens a littlebit for her..