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Arghhh bugg...:(


Odrike

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wow, grym tråd.

 

 

 

det e ditt internet som spökar. skaffa trådbundet, riktigt internet

 

wow, grym post...

 

lol jag ville medela om att det förekommer en bugg i klienten. Inget fel på mitt trådbundna internet. :roll:

 

Pokestars frös till mindre en en sekund och jag blir sitting out automatiskt på all bord trots att jag kan se att spelet fortsätter. Jag kan endast se på när händerna spelas men inte komma tillbaka.

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Om jag tolkar supporten korrekt så beror inte detta på internet uppkoppling. Jag tolkade dem att felet beror på att något i mitt system är ostablit.

 

Fick en lista med program jag skulle köra för att rensa datorn.

Datorn känns faktiskt bättre :-)

 

Share8-)

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Dett var svaret jag fick. Följde råden på denna lista och datorn känns bättre. :)

 

Hello xxxx,

 

We are sorry for the problem you have experienced.

 

The log files you have provided indicate there is a problem with corrupted memory or possibly a corrupted hard drive. Fortunately there are few simple steps that can be taken to resolve this particular problem.

 

First ensure you have performed a complete virus scan of your system. If you do not have a virus program we recommend using the following free online scan.

 

http://housecall.trendmicro.com/

 

http://www.kaspersky.com/virusscanner

 

Next, please run the Scan Disk utility by opening a Command Prompt or DOS prompt

 

For Windows Vista or Windows 7, you will first need to run the command prompt in Administrator mode:

 

1) Click on the Start button.

2) In the Start Search box, type in "Cmd" (without quotes).

3) Right click on the Command Prompt in the search result listing.

4) In the right click menu, click on 'Run as Administrator' menu item.

5) In the black window enter the command "CHKDSK /F" (without the quotes)

 

It is possible that the problem is related to spyware or adware, third party software that secretly installs itself on your PC. We recommend the following scans be used to ensure your system is clean.

 

MalwareBytes Anti-Malware: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

 

Super AntiSpyware: http://www.superantispyware.com/download.html

 

All of the above are free, and work well in conjunction with each other, finding things the other does not. Cleaning your system may free up more RAM and remove items from your system that affect your connection and our software functionality.

 

We would also recommend performing a registry scan and make sure that is clean. You can find a very good free program on the following link.

 

http://www.ccleaner.com/

 

Once you have performed the suggested scans above please uninstall PokerStars from your system and reinstall.

 

You may wish to back up USER.INI and NOTES.XML from the PokerStars directory. The easiest way to back up these files is to open the software and click on "Help" -> "Open My Settings Folder". Then locate those two files and copy them to a safe temporary location. Then uninstall PokerStars.

 

In Windows Vista and 7, go to Control Panel -> Programs -> Uninstall a Program. Once there, uninstall all PokerStars items.

 

After you have uninstalled it, restart your computer once the software has been removed. When the computer has restarted, download and install a fresh copy of the software from our website:

 

http://www.pokerstars.com/download.html

 

Be sure to restore the two saved files once reinstalled, to do this please go to the 'Help' menu and then back to 'Open My Settings Folder'. Then close PokerStars and copy the files back into the folder. If you are asked to overwrite any files accept.

 

You should then have no additional problems. If this happens again, it is advisable to restart the client when it occurs. To log back in to the tournament, please close PokerStars and then reopen it as this will reestablish the connection. You can find the tournament you were at by going to the 'Requests' menu, then click on 'Registered in Tournaments'. The pop up window will show you which tournaments you are registered in. select the tournament you wish to go to and click on 'Go There'. You can also use the keyboard shortcut Ctrl+R.

 

In addition, please send us an updated version of the PokerStars log files.

 

Please let us know any time we may be of further assistance.

 

Kind regards,

 

xxxxxxxx

PokerStars Technical Specialist

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